Dromlik Tables: Restaurant Reservations for Singapore
Hamza SaadiFounder of Dromlik
Quick summary
- Dromlik Tables is a simple reservation platform built for small and independent restaurants, covering bookings, table layout, and guest records without the extra weight of POS, payments, or marketing tools.
- It comes from Dromlik, a cloud phone system for Singapore businesses, and connects directly to an AI receptionist so phone bookings land in the same place as online ones.
- Key features include a live service dashboard, floor and table management with double-booking prevention, automatic guest recognition by phone or email, and a public online booking page.
- This post explains what Tables does, what it deliberately leaves out, and who it suits.
The Problem for Small, Independent Restaurants
Many independent restaurants in Singapore still run reservations from a mix of a notebook, WhatsApp messages, and whoever answers the phone. That works until a busy night, when a booking gets written in two places, a table is promised twice, or a regular's allergy note lives in someone's head. Larger platforms solve this, but often arrive bundled with point-of-sale, payments, and marketing tools that a small team may not want or need.
Dromlik, a cloud phone system for Singapore businesses, also offers Dromlik Tables, a reservation platform designed around a simpler idea: do bookings and guest records well, and leave out the rest.
What Tables Does
Live service dashboard. See tonight's bookings, who has arrived, and what's coming next in one view, so the host stand isn't working from a paper list.
Booking workflow with clear statuses. Every reservation moves through Confirmed, Seated, Completed, Cancelled, or No-Show, so your team always knows where each booking stands.
Floor, section, and table layout. Set up your dining room with sections and tables, give each a capacity limit, and let the system prevent double-booking.
Automatic guest recognition. When a booking comes in, Tables matches the guest by phone number or email, never by name, so two guests with the same name don't get mixed up. Regulars build up a history, including notes such as preferences and allergies.
Public online booking page. Give guests a page where they can book directly, with your own logo and branding.
Simple staff access. Two roles, Manager and Staff, so the people who need control have it and everyone else sees what they need.
A dark theme for dining rooms. The interface is designed to be easy on the eyes in low-light service environments.
The Phone Is Where Bookings Get Lost
Online booking pages catch the guests who prefer to click. The rest still call, often at the busiest moment of service. Tables has a built-in connector based on MCP, the Model Context Protocol, which lets an AI receptionist work directly with your reservation system during a call. Each restaurant gets its own private connector, and the AI can:
Look up a caller by phone number and greet them by name
Check past preferences and allergies on file
Check real availability for the requested date and party size
Create a reservation, and look up, change, or cancel an existing one
The result is that a phone booking appears in the same dashboard as an online one, with no re-typing and no separate list to reconcile. For more on why this kind of connection matters, see our explainer on MCP and voice AI.
What Tables Deliberately Leaves Out
Included | Not included |
|---|---|
Bookings and status tracking | Point-of-sale |
Floor, section, and table management | Payment processing |
Guest records matched by phone or email | Marketing and campaign tools |
Public online booking page | Diner marketplace or discovery listing |
AI receptionist connector (MCP) |
That's a deliberate trade-off. If your restaurant needs reservations, guest records, and phone coverage, a focused tool is easier to learn and run. If you want an all-in-one system that also handles billing and marketing, Tables isn't trying to be that.
Where Tables Fits Alongside OpenTable and Eat App
Tables isn't the only way to run reservations, and it isn't the right fit for everyone. If you already use OpenTable or Eat App and are happy with them, Dromlik's phone system and AI receptionist work with both. See our guides on AI reception with OpenTable and the Eat App phone integration. A platform with a large diner-facing audience can also bring you discovery that a standalone tool won't. Tables is for the restaurant that wants a simpler, lighter system and is starting from a notebook or spreadsheet, or is unhappy with something heavier than it needs.
Who Tables Suits
Independent restaurants and cafes with a small team and no dedicated reservations staff
Owner-operators who want to see service at a glance without learning a complex system
Small groups that want consistent guest records across a few venues
Restaurants that take many phone bookings and want an AI receptionist to catch calls during service
Common Questions
Do I need Dromlik's phone system to use Tables?
No. Tables is a standalone reservation platform. The phone system and AI receptionist are separate products that connect to it when you want phone bookings handled automatically.
Does Tables take payments or replace my POS?
No. It focuses on reservations, table management, and guest records, and leaves point-of-sale and payments to the tools you already use.
How does Tables recognise returning guests?
By matching the phone number or email on the booking, not the name. That avoids mixing up different guests who share a name.
Can the AI receptionist change or cancel a booking?
Yes. It can look up an existing reservation and change or cancel it, as well as create new ones, based on the live availability in your system.
Can guests book online as well as by phone?
Yes. Tables includes a public booking page, and phone bookings taken by the AI receptionist appear in the same dashboard.
See It Running for Your Restaurant
If you'd like to see Tables set up with your own floor plan, or hear an AI receptionist take a booking against it, we're happy to walk you through a live demo. You can also contact us at hello@dromlik.sg or +65 3125 2910.
Ready to see it on your own numbers?
Talk to our Singapore team about porting your numbers, or start with a short demo — no long procurement cycle, no hardware to buy.